Everything you need to know about Mustard, answered directly.

Mustard FAQs

About Mustard

What is Mustard? ⌄

Mustard is a financial infrastructure platform for cross-border money movement. It combines virtual multicurrency accounts, stablecoin-powered settlement, and corridor-specific payment routing.

Is Mustard a bank? ⌄

No. Mustard is not a bank. Financial services are provided through licensed and regulated partner institutions.

Where is Mustard based? ⌄

Mustard is built for global users and emerging market corridors, with operations supported by regulated infrastructure partners.

Accounts

What currencies do my virtual accounts support? ⌄

Mustard supports named virtual accounts in USD, EUR, and GBP, with additional currency coverage planned as corridors expand.

Can I receive bank transfers directly into my Mustard account? ⌄

Yes. Supported accounts can receive transfers through standard banking rails such as ACH, SEPA, Faster Payments, and wires where available.

Do I need to incorporate in the US, UK, or EU to get these accounts? ⌄

No. Mustard is designed to give eligible users access to global account details without requiring foreign incorporation.

Payment & Settlement

How fast are Mustard settlements? ⌄

Settlement timing depends on the corridor and receiving method. Supported flows are designed for sub-24-hour settlement, with near-instant settlement on USDC-native rails.

Do recipients need a crypto wallet? ⌄

No. Mustard abstracts the stablecoin layer. Recipients can receive funds through familiar fiat rails where supported.

What corridors does Mustard support? ⌄

Mustard focuses on high-friction trade and remittance corridors, including Africa-to-Asia, Africa-to-Europe, and global-to-Africa flows.

Can I cancel a payment after it's been initiated? ⌄

Cancellation depends on payment status and partner rail rules. If a payment has already been processed or settled, it may not be reversible.

Compliance & Security

What identity verification is required? ⌄

Users complete KYC or KYB verification. Requirements may include identity documents, business registration documents, beneficial ownership information, and sanctions screening.

How are my funds protected? ⌄

User funds are held through regulated partner institutions and are not held on Mustard's own balance sheet.

Is my data secure? ⌄

Mustard uses technical and organizational safeguards including access controls, encryption, monitoring, and vendor due diligence to help protect user data.