Everything you need to know about Mustard, answered directly.

Mustard FAQs

About Mustard

What is Mustard?

Mustard is a financial infrastructure platform for cross-border money movement. It combines virtual multicurrency accounts, stablecoin-powered settlement, and corridor-specific payment routing.

Is Mustard a bank?

No. Mustard is not a bank. Financial services are provided through licensed and regulated partner institutions.

Where is Mustard based?

Mustard is built for global users and emerging market corridors, with operations supported by regulated infrastructure partners.

Accounts

What currencies do my virtual accounts support?

Mustard supports named virtual accounts in USD, EUR, and GBP, with additional currency coverage planned as corridors expand.

Can I receive bank transfers directly into my Mustard account?

Yes. Supported accounts can receive transfers through standard banking rails such as ACH, SEPA, Faster Payments, and wires where available.

Do I need to incorporate in the US, UK, or EU to get these accounts?

No. Mustard is designed to give eligible users access to global account details without requiring foreign incorporation.

Payment & Settlement

How fast are Mustard settlements?

Settlement timing depends on the corridor and receiving method. Supported flows are designed for sub-24-hour settlement, with near-instant settlement on USDC-native rails.

Do recipients need a crypto wallet?

No. Mustard abstracts the stablecoin layer. Recipients can receive funds through familiar fiat rails where supported.

What corridors does Mustard support?

Mustard focuses on high-friction trade and remittance corridors, including Africa-to-Asia, Africa-to-Europe, and global-to-Africa flows.

Can I cancel a payment after it's been initiated?

Cancellation depends on payment status and partner rail rules. If a payment has already been processed or settled, it may not be reversible.

Compliance & Security

What identity verification is required?

Users complete KYC or KYB verification. Requirements may include identity documents, business registration documents, beneficial ownership information, and sanctions screening.

How are my funds protected?

User funds are held through regulated partner institutions and are not held on Mustard's own balance sheet.

Is my data secure?

Mustard uses technical and organizational safeguards including access controls, encryption, monitoring, and vendor due diligence to help protect user data.